Frequently asked questions
Got questions about our mobile auto repair services, pricing, or how it all works? Check out our FAQ for quick answers on scheduling, payments, and the repairs we offer. We’re committed to providing transparent, reliable, and convenient service wherever you are in Northern Virginia. Don’t see your question? Reach out to us anytime!
General questions
What is a mobile mechanic, and how does it work?
A mobile mechanic is a professional who comes to your location to perform vehicle maintenance and repairs. Instead of taking your car to a shop, we come to your home or work and handle the repairs on-site.
What areas do you service?
Mighty Mobile Mechanic proudly serves Northern Virginia, including nearby neighborhoods and towns like: Alexandria, Arlington, Falls Church, Great Falls, McLean, Springfield, Tysons.
Do you provide the same services as a traditional auto repair shop?
Yes! We offer a wide range of services, including oil changes, brake repairs, battery replacements, starter repairs, pre-purchase inspections, and more. However, we do not perform services that require heavy equipment or a vehicle lift.
Do I need to provide any tools or parts for the service?
No, we bring all the necessary tools and high-quality parts to complete the job. If you have a specific part you’d like us to use, we can install it as well.
How long does a typical service take?
The time required depends on the type of service. Most routine maintenance jobs, like oil changes or battery replacements, take about 30 – 60 minutes, while more complex repairs may take 1 – 2 hours or more.
Scheduling and Payment
How do I schedule an appointment?
You can schedule an appointment by calling us directly, visiting our website, or sending us a message. We offer flexible scheduling to accommodate your availability.
Do you offer same-day service?
Yes, we strive to provide same-day service whenever possible, depending on our schedule and your location in Northern Virginia.
What payment methods do you accept?
We accept cash, credit cards, debit cards, and mobile payment methods such as Zelle, PayPal, or Venmo.
Is there a service fee for coming to my location?
Our diagnosis fee is $175 and our mobile service fee is included in the total price of the repair. We offer transparent pricing with no hidden charges.
Do you offer estimates before performing the service?
Absolutely! We provide a detailed, upfront estimate before beginning any work, so you know exactly what to expect.
Service and Repairs
What types of vehicles do you work on?
We service most makes and models of cars, trucks, SUVs, and vans, including both domestic and foreign vehicles.
Can you diagnose my car if I’m not sure what’s wrong?
Yes, we provide diagnostic services to identify the cause of any issues. Our skilled mechanic uses professional-grade tools to pinpoint the problem. Our standard diagnosis fee is $175.
Do you offer preventive maintenance services?
Yes! We offer regular maintenance services, including oil changes, fluid flushes, brake inspections, and more to help keep your vehicle running smoothly.
Can you perform repairs in bad weather?
In most cases, we can perform repairs outdoors, but for safety reasons, severe weather may delay or reschedule the appointment. If needed, we’ll work with you to reschedule for a more convenient time.
What if I need a repair that’s too complex for mobile service?
While we can handle most repairs, if a job requires heavy equipment or a lift, we will recommend a trusted local shop and help coordinate the service.
Warranty and Customer Satisfaction
Do you offer a warranty on your work?
Yes, we stand behind our work! We offer a warranty on parts and labor for all services performed, giving you peace of mind.
What happens if there’s a problem after the service?
If you experience any issues after a service, contact us immediately. We’ll assess the situation and resolve the problem as quickly as possible.
How can I be sure the parts you use are high quality?
We use OEM (Original Equipment Manufacturer) or high-quality aftermarket parts that meet or exceed industry standards, ensuring durability and performance.
Emergency and Roadside Assistance
Do you offer emergency assistance?
Yes! We provide emergency services such as battery jump-starts, flat tire assistance, and quick diagnostics if your car breaks down unexpectedly. For our safety and yours, we do not offer assistance on busy interstate, highway, or roads. In which case, we recommend the vehicle be towed to a safe location.
What should I do if my car breaks down and I need immediate help?
Call us right away! We’ll dispatch a Mighty Mobile Mechanic to your location in Northern Virginia and assess the situation to get you back on the road quickly.